Last updated: 2026
Nature of the service
Coaching is a collaborative, forward-focused process. It is not psychotherapy, clinical counselling, psychiatric treatment, medical advice, legal advice or financial advice, and it is not a substitute for any of these. No outcome is guaranteed; results depend substantially on your own engagement and action.
Referral
Where a presenting issue is better served by a licensed clinical or medical professional, that will be stated clearly and a referral offered. Coaching may be declined or paused on that basis.
Booking, fees and cancellation
- The discovery call is free and carries no obligation.
- Fees are confirmed in writing before an engagement begins.
- Sessions are payable in advance unless otherwise agreed.
- Rescheduling with at least 24 hours’ notice is free. Sessions cancelled inside 24 hours, or missed, are chargeable.
- Unused sessions in a purchased block are valid for six months from purchase.
Confidentiality
All session content is confidential, subject only to a serious and imminent risk of harm or a binding legal obligation. In corporate engagements, sponsors receive progress against agreed goals and never session content.
Ethics
This practice operates under the International Coaching Federation Code of Ethics.
Website content
Articles, guides and resources on this site are general information, not personal advice, and should not be relied on as a substitute for professional consultation. All content is copyright Kawal Arora unless stated otherwise.
Governing law
These terms are governed by the laws of India, with jurisdiction in Hyderabad, Telangana.